Privacy Policy

Last updated: [29/05/2025]

1. Who we are

Zamar Collections (“we”, “us”, “our”) operates the website https://zamarcollection.com/ and sells premium lash products throughout the United Kingdom.

2. Data we collect

Identity & Contact Data – name, shipping/billing address, email, phone.
Transaction Data – products purchased, payment method (tokenised, never full card details).
Technical Data – IP, device type, browser, referring pages.
Usage Data – page interactions, time on site, click-stream.
Marketing Preferences – your choices on email/SMS promotions.

3. How we use your data

To process and deliver orders (legal basis: contract).
To respond to queries (legal basis: legitimate interest and consent where applicable).
To prevent fraud and secure our site (legal basis: legitimate interest).
To send marketing offers you’ve opted-into (legal basis: consent or soft opt-in under PECR).
To comply with HMRC, consumer-protection and other UK laws (legal basis: legal obligation).

4. Cookies & similar tech

We use strictly-necessary cookies for cart functionality, plus analytics & advertising cookies (e.g. Google Analytics, Meta Pixel) that run only with your consent via our cookie banner. Full cookie list: [[LINK TO COOKIE LIST]].

5. Who we share your data with

Payment processors (e.g. Stripe, PayPal) – card data is handled on their PCI-DSS compliant servers.
Courier partners (e.g. Royal Mail, DPD) – so your lashes arrive on time.
Email & SMS platforms (e.g. Klaviyo, Twilio) – only if you opt-in.
Professional advisers (accountants, lawyers, auditors) – bound by confidentiality.
Authorities where the law compels us (HMRC, courts, ICO).

6. International transfers

Where partners are outside the UK/EEA we rely on UK adequacy regulations, approved SCCs, or equivalent safeguards.

7. Data retention

Order records are kept for 6 years to satisfy tax obligations. Marketing data is removed after 24 months of inactivity or immediately on opt-out. Server logs rotate every 30 days.

8. Your rights

You can:

Access, correct, or delete your personal data.
Withdraw consent or object to processing.
Request data portability.
Complain to the Information Commissioner’s Office.

Email Zamarcollectionuk@gmail.com to exercise any right.

9. Security

We enforce HTTPS, restrict admin access with MFA, and maintain daily off-site backups.

10. Children

Our products are not marketed to anyone under 16. If you believe we have collected data from a minor, contact us immediately.

11. Changes

Policy updates will be posted on this page and, where appropriate, notified by email.

12. Contact us

Any questions? Drop us a line at Zamarcollectionuk@gmail.com